Build Your Leaders

Archive for July, 2009

Are You a Blurter?

July 29th, 2009

Communicate with more clarity and authority. I have a friend who is a self-described “blurter.” “I’m like a gumball machine — whatever pops in my head comes out of my mouth,” she says. I have several clients who share a similar affliction, and to be honest I have been known to blurt too at times.

I am working to stop, pause, and think before I speak out. When I am acting as if everything is a 9-1-1, I am more likely to speak without thinking. When I feel the adrenaline pumping, I try to remember to take the pause that refreshes.

I stop, take a good cleansing breath, feel my feet on the floor, and hear the sounds around me. This pause helps me become present and grounded, and I am less likely to blurt out.

Alcoholics Anonymous has some wonderful sayings. One of my favorites is: Think before you speak.

T = Thoughtful
H = Honest
I = Intelligent
N = Necessary
K = Kind

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AHA! Moment

July 26th, 2009

The Best Advice I’ve Ever Gotten On Selling One of the best salesmen I know once gave me some advice on selling I’ve never forgotten: “Think of ‘no’ as a question.”

Try it the next time you’re selling an idea, product, or yourself, and you’ll improve your chances of making the sale.

Do you have a AHA! moment you’d like to share?

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