Build Your Leaders

Archive for October, 2009

How to Give Good Phone

October 13th, 2009

Make the connection; close that deal. If you are like me, you spend a lot of time on the phone. Voice mail has made it harder and harder to connect with people by phone. In fact, I’ve been trying to reach a prospective client several days now.

According to the American Telemarketing Association, you have a five times better chance of reaching someone over the phone between 9 and 10 in the morning than any other time of day.

Furthermore, research shows that you are twice as likely to close a deal at the end of the day.

I’m going to give it a try.

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An Authentic Life: Cleansing Secrets

October 6th, 2009

Do you have a secret? Of course you do. When I lived in Atlanta, I attended a Bible study class at St. Luke’s Episcopal Church. We would meet at the downtown church every Wednesday at 7 a.m. One of our members, Adele, arrived at the church an hour earlier to cook us a wonderful breakfast of eggs, bacon, and biscuits. What a treat.

We were a ragtag group of various ages, incomes, and education. Still we shared a thirst for spiritual growth. One 70-something member, Muriel, shared that she went to a therapist at least once a year to “clear out any secrets.” “We all have them, you know,” she added. I loved the concept and visited a therapist for the first time in my life that year. Muriel was right: I found the experience cleansing.

A friend recently told me about a website that offers a similar service. People create and send anonymous postcards with their secrets, and these postcards are posted on the site. Some of the postings are funny, while others are quite sad. All are entertaining. Check out one of the coolest sites on the web, http://www.postsecret.blogspot.com.

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