Liar, liar, pants on fire! Eye contact, or lack of it, doesn’t expose a liar, says Michael Wheeler, a professor at Harvard Business School and an expert on negotiation tactics. A far more reliable measure is tone of voice. Most people sound tense when lying, and their voices take a slightly higher pitch. Finally, studies show that liars tell less compelling accounts with fewer gestures than truth tellers.
Archive for the ‘business communication’ Category
How to Tell if Someone is Lying
June 20th, 2011
Make Your Office a Place of Connection
May 22nd, 2011
Personalize your office. I’m a big believer in personalizing your office. Personalizing your office is a form of self-disclosure, and as such it promotes connection. Like verbal self-disclosure, though, you have to be careful not to go too far. Too many personal items in your office can hurt your credibility. According to a University of Michigan study, those who displayed numerous personal items are viewed as significantly less professional than those who keep their offices formal. So how much is enough? Researchers suggest no more than four personal items should be visible in an office.