October 21st, 2011
Business writer Marshall Goldsmith reminds us that as corporations’ expectations for their professionals increase, so have the expectations professionals have of their corporations.
Specifically, professionals want their corporate leaders to:
September 9th, 2011
How to talk live. If you are like me, you spend a lot of time on the phone. Voice mail has made it harder and harder to connect with people by phone. According to the American Telemarketing Association, you have a five times better chance of reaching someone over the phone between 9 and 10 in the morning than any other time of day.
Furthermore, research shows that you are twice as likely to close a deal at the end of the day. That’s a good incentive to make one more call at the end of the day; it could be your best.
