"The Career Engineer," Randy Siegel helps clients electrify their careers and transform their lives by becoming high voltage communicators™.
Through training, coaching, speaking, and writing, he encourages people to fearlessly stand in their power by becoming the full expression of all they are.
For more information, contact: Randy@PowerHouse Communications.com
Postcard from Asheville, N.C.
It was my first time to hear Jim Collins speak. You may know the name. Collins is the best-selling author of such business titles as Good to Great: Why Some Companies Make the Leap - and Others Don’t and Built to Last: Successful Habits of Visionary Companies.
Last month, I conducted a workshop for the American Society of Association Executives (ASAE) and The Center for Association Leadership’s annual meeting in Boston, and Collins was the keynote speaker. A charismatic communicator, he talked about how to transform a good association into a great association. He also got personal. “Are you not having a great life because you settled on a good one?” he asked the crowd of six thousand association executives.
“More important than your ‘to-do list’ is your ‘stop doing list,’” he further offered. Did Collins have a point? I work from a daily to-do list, and I often judge how successful a day has been by the number of check marks on that list. But a “stop doing list?” I had never considered it before.
If I were to create such a list, what would it include?
Stop projecting into the future and dwelling in the past.
Stop interrupting and completing others’ sentences.
Stop jumping to complete a task before reviewing the options.
Was a pattern forming here? My to-do list seems to address the whats; it’s about doing. And my stop doing list appears to address the hows; it’s about being.
What is the expression? “We are human beings, not human doings.” I believe to survive in this world we have to be both.
If you have a to-do list like me, ask yourself what would be on your stop doing list. By paying attention to both, you may find, as I did, a new balance between doing and being. You may find another key for transforming a good life into a great life.
This month, we’ll explore the power of high voltage communications.
The Power of High Voltage Communications
The roar of applause jarred Paul back into the stark reality of the high school gym. For the past twenty-five minutes, Paul had talked to 250 young people about the dangers of drinking and driving, his audience riveted to every word. As Paul shared his story of drinking, driving, and maiming a bicyclist three years ago, the words seemed to tumble effortlessly out of his mouth, surprising even Paul at their eloquence.
As Kathy reviewed her qualifications, she felt a wave of empathy rush over her. Her interviewer had just been promoted to director of product development and was eager to prove himself. In the pit of her stomach, she felt his anxiety about failing and wanted to assure him that she would help him succeed. His success was Kathy’s success and she knew that together they would not fail. As she spoke, she saw the tension in his eyes relax. She knew he trusted her. A week later, Kathy was hired as his assistant.
Tom took a deep breath and gathered his thoughts. In a half-hour he would make a presentation to the executive committee that would determine his future with the company. Tom knew his stuff and he knew that what he had to say was important. He began his presentation at 9 a.m. sharp,. and by 9:25 it was over. Tom knew his recommendations would be accepted even before the committee voted on them.
Research has proven that communication skills are a top determinant for corporate and social success. Webster’s defines communications as a “process by which information is exchanged between individuals through a common system of symbols, signs or behavior.” But in today’s techno-frenetic world, we are overwhelmed by information. Now, communication must entail more than the simple exchange of information. It must cut through the clutter; it must garner attention.
While many feel that attention is the new currency in today’s world, attention is still not enough. If our goal is to motivate people to listen, decide, and act, attention must be complimented by connection.
Connection is a basic human need and our world is hungry for it. In business, connection often accounts for why one salesperson’s firm is selected over another, why one employee receives a promotion and another doesn’t, and why some managers attract and retain top employees and others do not.
During connection an emotional charge is transmitted between sender and receiver. Quantum physics teaches us that focused attention generates energy. When we communicate, attention creates thoughts, thoughts stimulate emotions, and emotions result in electrical charges. Higher emotions such as love, empathy, and compassion transmit higher electrical charges, and higher electrical charges create what I call “high voltage communications (HVC).” It is here that we are our most effective as communicators.
We become high voltage communicators by harnessing the power of 4Ps: Personhood, Purpose, Persona, and Presence. Through their collective power, we communicate in a manner that is competent, confident, credible, passionate, and likeable. We garner attention and foster connection by building bridges, instead of creating ladders.
High Voltage Communicators:
Good communicators use three primary tools to aid in communication: purpose, persona, and presence. Good communicators become high voltage communicators, however, when a fourth “P” is added to the mix. With personhood, speakers are self-aware, confident, and credible; without it, they lack authenticity and the ability to earn trust.
Purpose transforms careers into callings, ignites passion, and empowers the way in which we speak. Persona describes the masks we wear, or images we assume, in order to facilitate communication. In business, it is the way we brand ourselves professionally, or create our professional image.
Finally, presence is the way in which we carry ourselves, and it determines in large part our ability to convey likeability, credibility, and authority -- the three hallmarks of powerful communicators.
Picture personhood, purpose, persona, and presence as the four points of a cross contained in a circle. Personhood is at the bottom of the cross and serves as the foundation of the model; purpose is at the top, where with personhood it creates a stabilizing vertical axis. This vertical line represents work we must do internally. Looking at the horizontal axis, we find persona at the far left and presence on the far right.
Personhood, purpose, persona, and presence are at play every time we communicate, although most of us are unaware of it. But when we become aware of the four Ps, we can harness their power to become the powerful communicators we were born to be.
Are you a high voltage communicator?http://www.powerhousecommunications.com/whatishighvoltage.htm
For more information on High Voltage Communications.http://www.powerhousecommunications.com/coaching.htm
To order the book High Voltage Communications.http://www.powerhousecommunications.com/hvcbook.htm